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Use AI on resident work without sending personal data.

Replies, letters and reports often carry names, phone numbers and email addresses. When your policy redacts, the AI receives a placeholder and the work still gets done.

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A city staff member helps a resident at a service counter.

The AI gets placeholders. Your staff get the reply.

A message about a resident's permit refund goes out with the name, phone number and email replaced. The record keeps only the redacted text.

Verillian Audit screen with a clerk's request open. The name, phone number and email address were redacted before the message went to the AI, and the reply is shown below.

More on what leaves in a prompt

How do you prove what an AI model was given?

A record made when the request was sent.

What is shadow AI?

Why it grows, why bans fail, and what works.

Keep personal data out of AI, and keep the work moving.

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The Verillian console home for the last 30 days: 10 devices, 684 requests, 613 allowed and 71 denied, the Enforce, Audit and Contain cards with the two active holds, and the latest refused requests.The Verillian console home for the last 30 days: 10 devices, 684 requests, 613 allowed and 71 denied, the Enforce card with two suggested policies waiting, and the top of the Audit card.